24-hour customer service
24-hour customer service
Do you need help? We are here for you!
Our customer support team is available 24/7 to answer all your questions and solve any problems you may encounter.
How to contact us:
Email: Write us at info@avitera.store You will receive a response within 24 business hours.
Frequently Asked Questions:
Shipping
How long does it take to receive my order? Delivery times vary depending on the destination. Typically, packages are delivered within 8 to 15 business days of order processing.
What are the shipping charges? Shipping charges are calculated based on the weight and size of the order and destination but in most cases it is free. You can view the exact shipping cost before completing your purchase.
What countries do you ship to? We ship worldwide. For more information on rates and delivery times for specific countries, please see our shipping page.
Payments
What payment methods do you accept? We accept the following payment methods: credit cards, PayPal, bank transfer.
Is my information secure? Yes, your security is our priority. We use secure payment systems to protect your personal and financial information.
Returns and exchanges
How can I make a return or exchange? To make a return or exchange, please contact us within 14 days of receiving your order. We will provide you with all necessary instructions.
What is the time frame for refunds? Once we receive and check the return, we will process the refund.
In what cases can I make a free return? We offer free returns in cases of defective or incorrect products.
Customer Support
How can I contact you? You can contact us by email at info@avitera.store or by using the contact form on our website.
Helpful Tips:
When contacting us, please include:
Your first and last name
Your order number (if available)
A detailed description of your problem or question
We are here to make your shopping experience as pleasant as possible!
Do you need help? We are here for you!
Our customer support team is available 24/7 to answer all your questions and solve any problems you may encounter.
How to contact us:
Email: Write us at info@avitera.store You will receive a response within 24 business hours.
Frequently Asked Questions:
Shipping
How long does it take to receive my order? Delivery times vary depending on the destination. Typically, packages are delivered within 8 to 15 business days of order processing.
What are the shipping charges? Shipping charges are calculated based on the weight and size of the order and destination but in most cases it is free. You can view the exact shipping cost before completing your purchase.
What countries do you ship to? We ship worldwide. For more information on rates and delivery times for specific countries, please see our shipping page.
Payments
What payment methods do you accept? We accept the following payment methods: credit cards, PayPal, bank transfer.
Is my information secure? Yes, your security is our priority. We use secure payment systems to protect your personal and financial information.
Returns and exchanges
How can I make a return or exchange? To make a return or exchange, please contact us within 14 days of receiving your order. We will provide you with all necessary instructions.
What is the time frame for refunds? Once we receive and check the return, we will process the refund.
In what cases can I make a free return? We offer free returns in cases of defective or incorrect products.
Customer Support
How can I contact you? You can contact us by email at info@avitera.store or by using the contact form on our website.
Helpful Tips:
When contacting us, please include:
Your first and last name
Your order number (if available)
A detailed description of your problem or question
We are here to make your shopping experience as pleasant as possible!